Monitoring Service Plan:
For a monthly or annual fixed rate,
you and your organization will get the following services:
Proactive Monitoring
- Windows updates and service pack management
- Disk space monitoring
- CPU utilization monitoring
- Disk defragment
- Temporary file cleanup service
- Anti-virus, anti-spyware scan and update
Reporting
- Comprehensive reporting engine to capture information related to hardware and software inventory
- All software and hardware changes are also tracked, and this information will aid in quicker problem resolution
Remote Access Management
- Remote access portal; allow owner/admin to remote access their own PC(s) over the Internet
Disaster Recovery and Prevention
- Reliable server/desktop system backup and restore